Microsoft | 2026
Building AI-powered meeting workflows for trust and verification
A Microsoft-sponsored capstone project exploring trust and verification behaviors in AI-powered meeting tools
AI-Powered
Industry-Sponsored Capstone
My Role
Lead Product Designer
Team
Han Khuong
Mai Kanapornchai
Ayumi Oishi
Tools
Figma, FigJam, Microsoft CoPilot, Claude, Elicit, Zoom
Timeframe
overview
What would the future AI-human interaction in video conferencing look like?
AI note-taking tools are everywhere, but people rarely double-check the summaries or action items they generate. The problem space was ambiguous with no clear patterns to follow. Our team set out to understand how people build trust with AI meeting tools, and when they decide to verify the outputs.
What I did:
- Ran expert interviews and user interviews to narrow the problem space down.
- Led co-design workshops that reshaped our assumptions and broadened our design scope.
- Built prototypes with Figma Make and Claude Code to test concepts quickly.
- Defined the design system and brand guidelines, and created wireframes and prototypes for the core workflows.
Outcome & Impact:
Delivering prototypes, design recommendations, and AI adoption guidelines to Microsoft, giving them a research-backed framework for building trust and verification into AI meeting tools.
*This is an ongoing project. I'd love to share more about our research findings and design. Feel free to reach out at tsaipingkuo@gmail.com!
